

How to move from disconnected, error-prone systems to one central platform that gives your entire team from sales reps to field crews to ownership real-time clarity on every lead, project, and margin
How sales managers can coach based on actual activity data instead of guessing why numbers are up or down, and how that shift changes the trajectory of your team’s performance
How contractors we work with are growing without proportionally increasing payroll, by eliminating the operational drag that makes every dollar of growth feel like it costs two


You are manually entering the same data into multiple systems, creating errors and eating hours every week that should be spent growing the business
Your reporting is always a day or two behind, which means you are making decisions based on yesterday’s picture, not today’s reality
Your sales reps are going into customer conversations without quick access to the information they need, and it shows
You feel like you cannot step away from operations without something falling through the cracks, which means the business runs you instead of the other way around

You will have a clear framework for consolidating your operation into one unified system that eliminates redundant data entry and the human error that comes with it
You will understand how to give your sales managers the activity-level visibility they need to coach well, not just react to results after the fact
You will see how real-time margin tracking works in practice, so you can catch a problem job before it quietly bleeds your profits
You will walk away with a practical picture of how to scale your revenue without scaling your headcount, and why the right CRM is the infrastructure that makes that possible
A practical masterclass hosted by Top Rep Chuck Thokey, featuring Lindsay VanKeuren of Contractor Flow.
Chuck and Lindsay will walk home service business owners and sales leaders through the operational shift that separates contractors who are scaling with control from those who are grinding harder with diminishing returns.
This is not a product demo. It is a practical session built around the real challenges that show up when your systems cannot keep up with your growth.
May 13, 2026 at 4:00 PM EST
Most contractors do not have a sales problem or a talent problem. They have a systems problem.
Every disconnected platform, every manual workaround, every report that takes two days to generate is a drain on your time and your team’s performance.
This masterclass gives you the framework to stop paying that cost.

Chuck has spent 20+ years transforming home service sales teams through systematic training and development. As founder of Top Rep, he's helped companies generate over $1.2 billion in sales using his proven onboarding framework.
His clients consistently report:
3x faster ramp-up times for new hires
40% increase in first-year revenue
82% retention rate for new sales reps

Lindsay VanKeuren is Chief Operating Officer at Contractor Flow, a CRM platform built from the ground up for the construction and home service industry. The Contractor Flow team includes multiple Salesforce-certified developers and architects, and when Lindsay talks about what a unified system can do for a contractor, she is drawing on deep technical and operational experience that most CRM consultants simply do not have.
What sets Lindsay apart is her focus on both sides of the business. She does not just help owners get the visibility they need to make faster decisions. She builds systems that actually work for the people using them every day, the sales reps who need fast access to information in front of a customer, the field crews who need clarity on their responsibilities, and the managers who need to coach based on real data rather than gut instinct.
Her approach is practical: give contractors one system that fits how they actually work, eliminate the manual workarounds, and they can focus on what grows revenue instead of what manages chaos. She has seen it work across many contractors, and in this masterclass, she will walk you through how it happens.

Top Rep Sales Training is a sales and marketing education and training company. We do not sell a business opportunity, “get rich quick” program or money-making system. We believe, with education, individuals can be better prepared to make investment decisions, but we do not guarantee success in our training. We do not make earnings claims, efforts claims, or claims that our training will make you any money. All material is intellectual property and protected by copyright. Any duplication, reproduction, or distribution is strictly prohibited. Please see our Full Disclosure for important details.
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